Frequently Asked Questions
About plus7778

Creating a plus7778 account is free and takes under three minutes. Head to the Register page, fill in your email address, choose a secure password, and provide your Philippine mobile number for verification. Once your number is verified via OTP, your account is active and ready to use. You must be 21 years or older to register — this is a legal requirement for online gaming in the Philippines.

No. Each player is allowed only one plus7778 account. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you've forgotten your login details, use the password reset option on the Login page instead of creating a new account.

For standard play, your mobile number verification is sufficient to get started. For higher withdrawal limits or if our compliance team flags your account for review, you may be asked to submit a government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, driver's license, or UMID. This is standard KYC (Know Your Customer) procedure and protects both you and the platform.

Go to the Login page and click the "Forgot Password" link. Enter the email address associated with your plus7778 account and we'll send you a password reset link. Check your inbox — and your spam folder if you don't see it within a few minutes. The reset link is valid for 30 minutes. If you're still having trouble, contact our support team via the in-app chat.

Log in to your plus7778 account and navigate to the Account Settings section. From there you can update your display name, contact number, and notification preferences. For changes to your registered email address or date of birth, you'll need to contact our support team directly — these fields are locked after initial verification for security reasons.

plus7778 supports the most popular payment methods used by Filipino players: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱ PHP). We're constantly evaluating new payment options based on player feedback, so more methods may be added in the future.

GCash deposits to your plus7778 account are processed instantly in most cases. Once you complete the payment on the GCash app, your plus7778 balance is updated within seconds. If your deposit hasn't reflected after 5 minutes, check that the transaction was marked as successful in your GCash transaction history before contacting support. Network delays during peak hours — especially on weekends and Philippine holidays — can occasionally cause a short lag.

Yes. The minimum deposit on plus7778 is ₱100 for GCash and PayMaya transactions. Bank transfer minimums via BPI, BDO, and Metrobank may vary slightly. There is no maximum deposit limit for standard accounts, though very large deposits may trigger a routine compliance review as part of our responsible gaming and anti-money laundering obligations.

plus7778 does not charge any platform fees on deposits. However, your payment provider — GCash, your bank, or PayMaya — may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking your provider's fee schedule before making a deposit. Any fees charged by third-party payment providers are outside plus7778's control.

Log in to your plus7778 account and go to the Cashier section. Select "Withdraw," choose your preferred method (GCash, PayMaya, or bank transfer), enter the amount, and confirm. Make sure the withdrawal destination matches the account name on your plus7778 profile — mismatched names can cause delays. Most GCash withdrawals are processed within 1 hour during business hours.

GCash and PayMaya withdrawals are typically processed within 1 hour. Bank transfers to BPI, BDO, and Metrobank usually take 1–3 business days depending on the bank's processing schedule. Withdrawals submitted on weekends or Philippine public holidays may be processed on the next business day. If your withdrawal is pending for more than 24 hours, contact our support team with your transaction reference number.

The minimum withdrawal amount on plus7778 is ₱200. This applies to all withdrawal methods including GCash, PayMaya, and bank transfers. There is no maximum withdrawal limit for verified accounts, though large withdrawals may be subject to a standard compliance review before processing.

Withdrawal requests can be declined for several reasons: unmet bonus wagering requirements, account verification pending, mismatched account name between plus7778 and your GCash or bank account, or a compliance review flag. Check your email for a notification explaining the specific reason. If you're unsure, reach out to our support team — they can walk you through exactly what's needed to complete your cashout.

plus7778 offers a curated library of games designed for Filipino players: Judo, Fortune Ox, Slots, Dragon Fishing, Crash Bonus, Nine, and West Hunter Bingo. Each game has its own mechanics, betting range, and payout structure. Visit the Game page for a full overview of the entire library.

Yes. All plus7778 games use a certified Random Number Generator (RNG) to ensure every outcome is completely random and independent of previous results. This means no game can be "hot" or "cold" — each spin, round, or bet is a fresh, unbiased event. The RNG system is regularly audited to maintain fairness standards. plus7778 is committed to transparent, honest gameplay for every Filipino player on the platform.

Absolutely. All plus7778 games are fully optimized for mobile play on both Android and iOS devices. You can play directly through your mobile browser without downloading anything, or install the plus7778 app for the best performance — faster load times, smoother animations, and push notifications for bonuses and promotions. The app works great on Philippine 4G and 5G networks.

Minimum bets vary by game. Most slot games on plus7778 start at ₱1 per spin, while table-style games like Nine and Judo typically have a minimum of ₱10 per round. Crash Bonus and Dragon Fishing have their own bet ranges detailed on each game's page. This wide range of minimums means plus7778 is accessible whether you're a casual player or a high-stakes bettor.

New plus7778 players receive a welcome bonus on their first deposit. The bonus is credited automatically once your deposit clears — no promo code needed. The exact bonus amount and match percentage are displayed on the Register page and may vary based on current promotions. Bonus funds are subject to wagering requirements before they can be withdrawn. See our Terms & Conditions for full bonus rules.

Wagering requirements (also called playthrough requirements) specify how many times you need to bet your bonus amount before you can withdraw it as real cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in bets before the bonus converts to withdrawable funds. Different games may contribute differently toward meeting the requirement — slots typically contribute 100%, while some other game types contribute less. Always check the specific bonus terms before claiming.

Yes. Most plus7778 bonuses have an expiry period — typically 7 to 30 days from the date of issue, depending on the promotion. If the wagering requirements are not met within the validity period, the bonus and any winnings derived from it will be forfeited. The expiry date for each active bonus is visible in your account's Bonus section. We recommend checking this regularly so you don't miss out.

Yes. plus7778 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your financial information is never stored directly on our platform — payment processing is handled by certified third-party payment gateways. We also follow strict data handling practices in line with our Privacy Policy. Your personal data is never sold to third parties.

Use a strong, unique password for your plus7778 account — avoid using the same password you use for email or social media. Enable two-factor authentication (2FA) in your account settings for an extra layer of protection. Never share your login credentials with anyone, including people claiming to be plus7778 staff. Our team will never ask for your password. If you suspect unauthorized access to your account, change your password immediately and contact support.

plus7778 collects only the personal data necessary to operate your account, process transactions, and comply with legal obligations. We do not sell your data to third parties. You have the right to request access to your data, request corrections, or request deletion of your account data subject to legal retention requirements. Full details are in our Privacy Policy.

You must be 21 years or older to register and play on plus7778. This is in line with Philippine regulations governing online gaming. We take age verification seriously — accounts found to belong to underage players will be immediately suspended and any funds returned. If you know of an underage person using the platform, please report it to our support team right away.

Yes. plus7778 provides responsible gaming tools that let you set daily, weekly, or monthly deposit limits directly from your account settings. You can also set session time reminders and loss limits. These tools are designed to help you stay in control of your gaming activity. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period. Visit our Responsible Gaming page for full details on all available tools.

If you feel you need a break from gaming, plus7778 offers self-exclusion options ranging from a 24-hour cool-off to a permanent account closure. To activate self-exclusion, go to Account Settings and select the Responsible Gaming section, or contact our support team directly. During a self-exclusion period, you will not be able to log in, deposit, or receive promotional communications. We take these requests seriously and process them promptly. See our Responsible Gaming page for more information.

If you're concerned about your gambling habits, please reach out for help. plus7778 encourages responsible play and supports players who need assistance. You can use our self-exclusion tools immediately via Account Settings. For professional support, PAGCOR operates responsible gaming programs for Filipino players. Remember: gambling should be entertainment, not a way to earn income or solve financial problems. It's okay to ask for help — our Responsible Gaming page has more resources and guidance.